Terms & Conditions
Cancellation Of Order:
Once order has been made no cancellation is allowed. In any case of cancellation 100% value of the order will be charged. Order can be postpone to a later date by contacting
Delivery Enquiry Line: 8193 8783
Exchange & Refund Policy: All items sold are not exchangeable or refundable.
Changes in order: Any changes of order must be made within 24 hours.
Acceptance of Delivery Timing & Conditions:
By placing an order with durianislands, you have accepted our terms and conditions stated.
Kindly take note that our delivery timing is fixed at Monday to Sunday 1.30pm-4.30pm (Day Delivery)
And (Night Delivery) from 7.30pm-11.30pm.
Extra Charges of $5 (payable to courier once durians are received) for:
1) Night delivery Time : 7.30pm-11.30pm
2) CBD Areas
3) Non Residential Areas (office, industrial, warehouse etc.)
4) Delivery to Tuas area and Sentosa a surcharge of $15 will be imposed.
5) Public Holidays (Singapore)
***Please be there to received our delivery as our courier could only wait for 15 minutes within the delivery time period is made, after the 15 minutes grace period a re-delivery charge of $4.90 will be imposed.